If you are not 100% satisfied with your purchase, you may return your item to us in 30 days from the receipt of the parcel to get a full refund. No matter for which reason you are not happy with your purchase, please feel free to contact us first and ship the item to the right address in marketable condition.
Guide to Exchange or Return
Firstly, please make sure that the products in its original condition . Thats means the product hasn't been washed, worn, plastic packing removed, damaged.
Secondly,
1.Washed already, it can not be exchange or return, Please understand.
2. it can be exchange other same value items or ask for a refund, but you should pay for the shipping fee of sending it back and resending.You should pay for the price difference if you exchange another more expensive items.
PS: If you have any questions about the parcel you received, please email us at [email protected] and provide clear photos to tell us the problems, we will give you satisfactory solution.
What else?
1. You may return your purchase to us up to 30 days from the receipt date.
2. Products must be in marketable condition and in the original box and/or packaging.
3. Once we receive your returned parcel, it will be checked by our fulfillment center (usually within 72 hours of receipt). Your refund will be processed and a credit will be automatically applied to your credit card or original payment method within 7 days.
4. Please contact us at [email protected] to avoid any delays in processing your refund.
